Shipping and Delivery Policy
Last updated 27 October 2026Every order ships free, anywhere in India. Here is how and when your tea and honey reach you.
Delivery charges
Delivery is free on every order, anywhere we deliver in India. There is no minimum order value. The price you see at checkout is the price you pay.
Where we deliver
We deliver to serviceable pincodes across India through trusted courier partners. We do not ship outside India at the moment. If a courier cannot reach your pincode, we will tell you and refund your payment in full.
When your order is dispatched
We pack and dispatch orders within 1 to 2 working days of you placing them. Working days are Monday to Saturday, not counting public holidays. Orders placed on a Sunday or holiday are dispatched on the next working day.
How long delivery takes
| Where you are | Usual delivery time after dispatch |
|---|---|
| Metro cities | 2 to 4 working days |
| Rest of India | 3 to 6 working days |
| North East, Jammu and Kashmir, Ladakh, islands and remote areas | Up to 10 working days |
These are estimates. Festivals, bad weather, strikes or courier delays can sometimes add a few days. If your order is running late, we will keep you updated.
Tracking your order
As soon as your order ships, we send the tracking details by email, SMS or WhatsApp. You can also check the status any time on our Track Order page.
Cash on delivery
Cash on delivery is available across India. Please keep the exact amount ready for the courier. If you change your mind about a COD order, tell us before it ships rather than refusing it at the door.
Address changes and missed deliveries
- Please check your address and phone number carefully at checkout.
- Need to change the address? Message us before the order ships and we will update it.
- If you are not available, the courier usually tries again or calls you. If the parcel comes back to us because of a wrong address or repeated missed deliveries, we will contact you to arrange delivery again.
If your parcel arrives damaged
If the outer box looks opened, crushed or leaking, take a photo before opening it. Then WhatsApp us at +91 97646 93494 within 3 days of delivery with your photos and we will send a free replacement or a full refund. Read our Refund and Return Policy for the details.
Questions about your delivery?
Message us with your order number and we will tell you exactly where your parcel is.
Email: kadambarico1@gmail.com
Mon to Sat, 9 AM to 6 PM
